Card guarantee
Fewer no-shows, with nothing paid up front.
Guests leave a card when they book. They only pay if they don’t show up or cancel too late. For everyone else, nothing changes.
Card guarantee
Guests leave a card when they book. They only pay if they don’t show up or cancel too late. For everyone else, nothing changes.
When a guest books and doesn’t come, the whole table is lost: the food is prepped, the team is there, and other guests couldn’t book.
A deposit protects the table, but many guests don’t like paying before they’ve eaten. The card guarantee protects the table without asking for anything up front.
They put their card on file through Stripe’s secure page and accept the amount shown. Nothing is charged.
Cancellation is free up to the deadline you set.
They pay nothing more. Their card is deleted.
Or they cancel after the deadline: their card is charged the agreed amount. For a no-show, the charge is made the next day, which leaves time to correct a check-in mistake.
You set the fee by table size, and the free cancellation deadline.
All guests, new guests only, or groups.
When your team cancels or moves a booking at the guest’s request, you choose whether to charge.
You can ask for a deposit instead, deducted from the bill.
The fee goes straight to your Stripe account. Bientenu takes none of it: 30 € excl. VAT per month, no commission.
Neither you nor we see the number. The card is deleted no later than 7 days after the meal.